Panel discussion with trainees, journeymen, and self-employed individuals (with or without a master craftsman's certificate).

This session will explore different perspectives, ideas, and approaches to addressing diverse needs, with the aim of developing effective tools and strategies in:

• Customer Relations Skills
• Employee Relations Skills
• Management Skills
• Occupational Safety Skills
• Service Sales Skills
• Planning Skills (short-, medium-, and long-term)
• Defining Goals, Calculating Pathways, and Assessing Feasibility
• Employee Retention
• Long-Term Succession Planning and Development